Importing External Vouchers

The import function allows you to add vouchers codes not sold via the Alpha system, so you can use them to pay for products in Alpha Flow. This is a manual process and cannot be automatically linked with any third party providers. 

To successfully import your existing vouchers they will need to be saved in a Comma Separated Values file (.csv) which can be done in Excel via Save As. Column one (A) should contain the Voucher's unique code or number with BLOCK CAPITALS, column two (B) should be the original full voucher amount, column three (C) should be the remaining balance of the voucher and column four (D) should be the expiry date, written year-month-day using only numbers and hyphens e.g. 2022-10-29. It cannot have any other information or that will be lost. 

You may need to format column D in excel to prevent it from using the default format of 29-10-2022.

We strongly recommend that you keep the import files to a maximum of 500 vouchers.  If you have more then 500 vouchers to import please separate them into separate smaller files.

Select the file to upload and then click the Validate Vouchers button to check that the vouchers can be imported.

Before they are imported any errors will be highlighted in red with an exclamation mark. Hover over the exclamation mark to see more information on why that voucher cannot be imported. You should correct the errors in the file then re-start the import.  If you are happy for any vouchers with errors to be ignored, then you can click the Import (ignoring invalid vouchers) button. You cannot edit the Code or Amounts after they have been imported so please check they are correct before importing. 

Note: This will only import valid rows, any rows with errors will be ignored.