eFlag is displaying partial or missing screen

If the eflag controller status is set to green but you have only a partial display it could be that your display is set to the wrong size. 

Connections with an Alpha eFlag controller

If you're using an Alpha eFlag controller click Tools (1), in the Timing Application, selecting the eFlag tab (2) and adjust the size as appropriate and press the "Install Update" button (4) to update the display.

Connections via a Second PC Screen or another Network PC

If you're connecting to the display directly via a HDMI cable and using the eFlag playlist then head to the TV Module (5) in the Timing Application and click the TVs tab (6) at the top of the page. Check the size settings for your display (7). We recommend these are left blank as the screens will usually set the size correctly. 

Also check the eFlag playlist settings too by going to the Playlists tab (6) and check the size settings for your eFlag (8) including whether it is a double width display (rectangular and not square). We recommend these are left blank as the screens will usually set the size correctly. 

If the flag is still not responding then it could be an issue with the video sender box or the flag display screen i.e. Power. Please contact your supplier of eFlag for assistance.