Cancelling a Pit Bay Reservation

If a competitor who has paid for a Pit Bay would like to move to another bay, the original pit bay must be refunded and cancelled before the new pit bay is reserved and paid for. 

STEP 1: Go to your list of pit bay reservations and click on the customer's name in the original reserved bay. 

STEP 2: Click on the invoice number and then refund the payment to Customer Credit: 

STEP 3: You will then need to manually cancel the reservations on the existing pit bay by clicking the Edit Reservation button or clicking on the Customer's reservation:

STEP 4: Set the bay reservations state to "Removed" or "Cancelled" and click the Update button:

The bay reservation is now cancelled and can now be booked by another competitor. 

If the cancellation was due to moving to a new bay, please see the Moving a Pit Bay Reservation article.