Payments reports on Alpha Flow

Modified on Thu, 14 Dec, 2023 at 1:15 PM

Payments reports relate to any form of payment made on the system. The following columns can be added to a payment report. 


Payment IDA unique identifying code generated by the system
VenueShows the venue associated this data
Payment MethodThe payment method used
Payment StatusWhether the payment is pending, complete or failed
AmountThe Payment amount
DescriptionThe description of the product or payment
Payment Date TimeThe date and time the payment was made
Payment DateThe date the payment was made
Payment MonthThe month the payment was made
Payment WeekThe week the payment was made
Payment Date Time (UTC)The date and time the payment was made in Universal Time
Payment Due Date
The date the payment is due
Payment Due Month
The month the payment is due
Payment Due Week
The week number the payment is due
Payment Taken By
User that took the payment (will return Online-Booking if this was via a web booking/payment link)
Payment Receipt
The amount of payment received
Payment VoidReturns true if the payment was voided or false if not
Void ReasonThe reason why it was voided
Voided ByThe user who voided the payment
Void DateThe date the payment was voided
Payment DeletedReturns TRUE if the payment was deleted or FALSE if not
Deleted By
The User who deleted the payment (will return Online-Booking if this was autocancelled by the system)
Deletion DateThe date it was deleted
Device NameThe device on which the payment was taken on
Event Date TimeThe date and start time of the event
Event DateThe date of the event
Event MonthThe month of the event
Event WeekThe week number of the event
Bill NumberThe Bill number associated
Net Bill Total AmountThe total of all items on the bill excluding any tax
Gross Bill Total AmountThe gross total of all items on the bill including any tax
Bill Discount AmountThe total amount that has been discounted
Bill Tax AmountThe total amount of Tax on the bill
Bill Fee AmountThe total amount of any Fees on the bill
Customer NameThe customer's full name
Customer EmailThe customer's email address
Company NameThe name of the company associated
Customer AddressThe customer's basic address details
Additional InfoAny additional information provided by the gateway or system
ActivitiesThis lists any activities associated with that payment
ResourcesThe resource associated with this item
ProductsThe name of the products associated with this payment
Transaction IDFor Stripe Gateways - this is the "payment_intent_id"
Vouchers Purchase DateThe date the voucher was purchased
Vouchers Purchase YearThe year the voucher was purchased
Voucher Purchase MonthThe Month the voucher was purchased
Voucher Product
Name of the Voucher Product


Payments reports can use the following filters:

  • Venue: List of venues
  • Payment Taken Date
  • Payment Taken Date (UTC)
  • Status: Scheduled, Success, Failed, In Progress
  • Paid: Yes/No
  • Event Date
  • Event Date (or bill date if non event bill)
  • Payment Method:  dropdown of payment methods
  • Void payments: Yes/No
  • Payment void date
  • Payment Taken By


< Go back to the Reports page

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article