Managing Pit Bay Reservations

Modified on Mon, 11 Sep, 2023 at 1:22 PM

Once you have created your Pit bays in your Venue Settings you can then manage their reservations and if not done so already, allocate the bays to events using the turquoise allocate products to events button. 


You can switch between your venues and products (i.e. Annual or Event) by using the buttons at the top of the page. On the right hand side of the page you can see a list of the events that are using this product. 



To manually reserve a bay for a customer click the blue +Reserve button of the corresponding bay. Form more information please see the Creating a Pit Pay Reservation article. 


To manage an existing reservation, click on the customer's name in the corresponding row. 


You can manage each event's reservation by clicking the Edit button next to the Round name under "Events".



You can then change the reservation for that event i.e. to cancel the reservation if it is no longer needed. If you are cancelling a pit bay you will also be asked to provide a reason for the cancelation. Press the Update Event Registration button to save your changes. 




Once the changes have been saved, they will then be shown on the reservation for that Event(s). 



Temporarily Removing a Bays availability


If you need to remove a bay's availability, select the product type first (i.e. Annual or Event) then click the red - Remove pit bay button. This will remove that bay from the list of available reservations.


You can only remove a bays availability if it does not have an existing reservation. If it does you will need to cancel that reservation first. 


This will then mark the bay as Out of Action. If you need to re-instate the bays click the re-instate pit bay button. 


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