Web Bookings Analysis reports on Alpha Flow

Modified on Thu, 14 Dec, 2023 at 1:26 PM

A Web Bookings Analysis report analyses the data that has been gathered from where a customer's journey started when they made a web booking (venue's website, twitter, facebook etc.). The report can contain the following columns. 

 

Activity NameThe Activity concerned
AffiliateThe affiliate used during the booking (if any)
Booked viaThe website the booking originated from
Booked via ArgsMore specific information (if available) from where the booking originated from
Booking Taken DateThe Date the booking was created
Booking Taken Date TimeThe Date and time the booking was created
Booking Taken MonthThe month the booking was created
Booking Taken WeekThe week the booking was created
Cancellation ReasonThe reason given when cancelling the booking
CancelledWill return TRUE if the booking was cancelled
Cancelled byThe User who cancelled the booking (will return Online-Booking if this was autocancelled by the system)
Event DateThe date of the event
Event Date TimeThe date and start time of the event
Event MonthThe month of the event
Event WeekThe week number of the event
ResourceThe resource associated with this item
Resource ConfigurationThe resource's configuration associated with this item
Total AmountShows the amount for the booking
VenueShows the venue associated this data
Web Booking StatusShows whether the web booking is cancelled


Web Booking Analysis reports can use the following filters:

  • Venue: List of venues
  • Event Date
  • Booking Taken Date
  • Resource: List of Resources
  • Activity Name
  • Web Booking Status: Any, Incomplete, Complete
  • Affiliate: List of Affiliates
  • Cancelled: Yes/No/Both


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