Refunding a Payment

If you need to give a Refund, you must click the Edit Bill button to load the Point of Sale and click the Refund button. The button will only show if there is a successful payment recorded. 

When you click the refund button you will be prompted to enter the amount to refund. This does not have to be the full amount but can never be more than the total paid. Where the refund is to be deposited is controlled by you Payment Methods configuration so not all payment methods will be shown on the POS.
You must give a reason for the refund which will then been shown on the Bill under the payment with the user who processed the refund (1). If you have refunded to customer credit like in this example the credit will also be shown in the customer's details panel of the booking (2)

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